Your online shopping destination for affordable and adorable children's clothing.
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Shipping Policy

Flat rate shipping fee of $7 in Australia. 

Items are posted via Australia Post. All parcels are dispatched from South Coast NSW, Australia.

Express Shipping is $12 in Australia.

Orders received by 10am will be posted that day for guaranteed next day shipping.

Shipping time

A processing time of 2 working days applies to all orders made within Australia. If you need it sooner, please contact us and we will do our best to fast track your purchase. 

If your item is on PRE-ORDER, it will be processed within 4 weeks of purchase.
Winter Rosie reserves the right to hold orders that are made for reasons beyond our control and efforts will be made to contact you in regards to this issue. Winter Rosie reserves the right to leave your order at your door, if you do not agree to this please contact customer services within 4 hours of your purchase. Winter Rosie does not accept responsibility for any losses or damages occurred in the process.

The delivery times provided by Winter Rosie are estimates only. Winter Rosie will not be held accountable for late deliveries or loss or damage relating to late deliveries. In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided. Please ensure you enter the correct delivery address. Winter Rosie can not be held responsible for incorrectly entered delivery addresses.

 

 

If a PO box address is given, Australia Post will deliver your items to you, however it make tale longer to deliver.

 

 

Acceptance of the goods

The buyer is responsible for inspecting the goods for fault and notifying us within 5 working days of receiving the goods should there be a fault.

 

 

Problems with delivery

For any queries on delivery following your order please contact us and supply us with your name, address, email, date of order and order number.